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Using the Aeneas Virtual Fax
Receiving Faxes
Receiving faxes is automatic! When a fax is sent to your Aeneas Virtual Fax number it will automatically be sent as a .PDF file to the e-mail (or e-mails) you chose during sign-up.
Fax e-mails will be titled as Fax from Sender's Fax Number.
Sending Faxes
Sending faxes is easy. All you need to send a fax is an Internet connection.
Note: Legal sized documents cannot be faxed with Aeneas Virtual Fax. Fax must be letter sized (a maximum of 8.5" x 11").
Login to our website at myphone.aeneas.com. Use your 10 digit fax number as your username. Use the last 4 digits of your fax number as your password. (You can change your password once you login for the first time by choosing the Settings menu on the left of the screen.)
Once you've logged in, you will see this simple screen.
Note: You don’t need to enter a 1 if the fax you're dialing is out of your area code, just enter the full 10 digit fax number.
Once you've filled out the Cover Page fields, select the file you want to send. Make sure the file is in a .DOC, a .DOCX or a .PDF format. Currently, .XLS files must be converted to a .PDF to fax. When the correct file has been selected, hit Send Fax. Your fax has now been sent.
The Cover Page the recipient of your fax will see looks like this. Some fields like date and number of pages are filled in automatically.
Have Questions?
Contact our technical support 7 days a week.
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