I wanted to tell you how pleased I was with Aeneas support tonight. I filled out the form on your website and not even five minutes later a staff member had taken care of the problem and then emailed me to tell me that the issue was resolved. - Oliver D.

I just called and talked with a fine young man in your department. He was most helpful, kind and cordial…please put him in for a pat on the back award! – Bruce L.

I just wanted to drop a line to say THANK YOU SOOOO MUCH!!! The customer service that I have had with Aeneas has been exceptional!!! Since I moved back to Jackson, I was very happy to learn that I had other options to provide my internet service other than Charter. It doesn't matter what type of issue I have had, I have been treated with respect at all times and everyone is extremely friendly. Even when I pay my bill, the lady is so sweet. Not once, but twice, since I've been a customer, Aeneas has seemed to put my interests first and helped me as much as they could. I really do appreciate all that Aeneas does for me. I recommend Aeneas to all of my friends and family, and I am looking forward to building a long-lasting relationship with the company. - Stephanie

Thank you so much for always being so prompt in my request for help. Your staff is so polite and always willing to go the extra mile to get the job done. I have NEVER regretted switching ISP service. Thanks bunches! - Linda

I want to thank you for your quick replies and friendly answers and help you give. Being used to the usual runaround from tech support I have been as always pleasantly surprised by your excellent service. - David

Thanks. It is always nice to hear a happy, helpful voice at the other end of the line. – Joe Davis

Thank you for the time you took yesterday to give me the tour. I enjoyed seeing the building, the before pictures, and I especially enjoyed meeting the crew! Thank you for your kindness. - Betsy Weaver

Thanks very much! I’m constantly impressed with the service I receive. – Jeff Brown

I want to express my thanks and appreciation for assisting me with my computer problem. You were very courteous and helpful. Best of all you worked with me through to resolution. God Bless You! – Naomi Bourgeois

Thanks ever so much for being user friendly and considerate of your clients! – Andrea Jones

Almost overnight, I am only getting a few pieces of junk mail whereas only a week ago I was getting 10 to 50 a day. It is hard for me to assume that spammers have had a sudden change of heart, so it must be something that you have done to bring about this change in my junk mail box. Whatever it is, I thank you. – Charles D. Booty

Thanks for spending so much time and effort to help us out with the phone line at the Robert’s Jeweler’s broadcast. – Larry Wood

Just a note of thanks from a customer. I noticed that Aeneas helped sponsor the ballet. Thanks for supporting the arts. – Steve M

I called a bit earlier this evening when my DSL was down and was treated to prompt and friendly assistance and a quick return call as soon as the problem was solved. Thank you for your excellent service. Technical problems always occur with any service, but it is how customers with problems are treated that distinguishes quality service from everyday business. It is a pleasure to be an Aeneas customer. - The Scotts

You have established a culture of service not matched by some much larger companies I used to subscribe to in Colorado. - William Biggs

I just wanted to write you at Aeneas to tell you how wonderful your service is. Your company is truly committed to excellence and it shows. Keep up the good work. - Nick Ratcliff

Ooh, a very prompt response... that's why you're the reliable local phone company! I'm glad you guys are taking good care of me! - BTQ

I want to compliment you and your support team for the quick response to my questions and requests for technical assistance. They have been very helpful as they were very congenial and know what they were doing. Thanks...one doesn't find this kind of support and service assistance often. - H.Y. Fowler

I want to thank you for your help and patience in helping me with my bill. - Anita Sterry

I just wanted to say you folks are tops. [Your staff] helped me cure a problem that neither Bellsouth nor Microsoft could cure. I have told several of my friends in the area about you. Again thanks for the help. - Dick Hobbs

[Your staff] went beyond the call of duty to make sure that I was taken care of and I really appreciate their efforts. Once again, you guys have proven to me why I think you're the best in the business. - Alton Coleman

Just didn't know this great service was available. You have added GREATLY to the quality of my life! - Dianne

Thank you so much for your help, you were very helpful and efficient getting us signed on. I was very impressed with your assistance finding the right package for our family. Thanks once again! - Courtney Leggett

My compliments to [you] for your outstanding entrepreneurial endeavors with AENEAS. When I first heard the name AENEAS, I thought of the opera of the same title; DIDO and AENEAS. It is a name of classical significance, and if I may be complimentary one more time, your AENEAS will prove classical in its own time. You and your staff have set a standard for service excellence that could well be followed by industry peers, if they only would. - William Biggs

I appreciate your good, faithful service on my behalf! - Ramona Mercer

The wonderful people at Aeneas are all on top of my problem and are, as always, being MOST helpful to me in getting this resolved as soon as physically possible. They're the greatest! - Karen

Your staff has the patience of an oyester and are very helpful. Thanks a million! - Ken Cooper

I have had excellent connection speed and no problems at all with my internet service through Aeneas. In fact, I've been telling ALL of my friends and co-workers here in Jackson that if the opportunity presents itself, they should MOST DEFINITELY sign up for both Aeneas internet and telephone service. - Julie Anderson

You and your staff have done a marvelous job of restoring your service after the tornado destruction of your physical facilities. You proved what tenacity and determination really mean when the chips are all down. - William Biggs

Just a note to thank you for working with us on the internet service. Your help is greatly appreciated. - Susan Sharpe

You've got a great group up there, do whatever necessary to keep that bunch. - George Esch

Thank you, I really appreciate the help, and I'm glad your company does understand where I am coming from. Again, thank you. - Manoj Mehta

Just a note to tell you just how much I appreciated the help and concern of your technical guys over the phone. Because I am so 'technically challenged' they couldn't have been more patient and helpful. - G.G. Bray

I have wanted to express my admiration and appreciation for your whole organization for a long time. I hope this can be a start, or token. - Bob Brashear

Thanks for your help on our Election Return coverage last night. Thanks for all you do for us. - Larry Woods