| Carrier Notifications Current Notifications: 2008 (9/19/08) - Effective October 2008 we will unfortunately be forced to increased cost on the following services:
If you have any questions or if you would like to see if there are lower priced package alternatives for your services, you may reach us at 731.554.9200 option 1, or email sales@aeneas.net. (2/15/08) - Effective April 1, all customers that have had the $1.50 paper bill charge waived on their bills, will be charged this fee if they would like to continue receiving a paper bill. Aeneas offers several alternative billing methods that will allow customers to avoid this charge. You can sign up to receive an e-mail bill each month or make automatic payments by bank draft or credit card. Your bills are available to view online at our customer account manager anytime regardless of the billing method you’ve chosen. We hope you’ll consider switching to one of our non-paper billing methods. They’re good for the environment, they’re easy to use, and they’ll save you the $1.50 paper billing charge. To switch you billing preferences: CALL - E-MAIL - SWITCH ONLINE. Be sure to submit a valid e-mail address if you would like to receive e-mail bills. (01/07/08) - Effective 01/25/2008, Business Caller ID will be increasing to $12.18 from $10.35 as a standalone feature. Package prices that include Business Caller ID will not be affected. (01/01/08) - Knox County has raised its E911 rates to $1.50 for residential numbers and $3.00 for business numbers. The new rates
will be effective January 1, 2008. (01/01/08) - Fayette county has raised its E911 rates to $1.50 for residential numbers and $3.00 for business numbers. The new rates
will be effective January 1, 2008 Archived Notifications: 2003-2007 Links: Contact Tennessee Legislature
File a Complaint with the TRA File a Complaint with the Tennessee Division of Consumer Affairs Contact our staff
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