Carrier Notifications

Current Notifications: 2011

9/7/2011: We've received notification that the E911 rates for Obion County have been increased by the Tennessee Emergency Communications Board effective 8/25/11. As a courtesy to our customers, we will be making the E911 increase effective on 9/7/11.

New Residential Rate: $1.50
New Business Rate: $3.00

8/29/2011: Effective September 1, 2011, the E911 rates for Hardin County have been increased by the Tennessee Emergency Communications Board.

Residential
Current RateNew Rate
$.60
$1.00
Business
Current RateNew Rate
$1.50
$2.50
Click here for more documentation about this increase.

8/25/2011: The following rates are effective September 1, 2011.

Residential Lines
Area A 12.58
Area B 13.57
Area C14.07
Areas D & E 17.10

Business Lines
Business Analog Line Areas A, B, C, D & E 49.82

6/24/2011: The price for a Non-Listed phone number has increased to $3.50.

5/05/2011 - As of July 1st, the paper bill charge will increase to $2.00. For information on how to switch to e-mail or automatic billing to avoid this charge, please read more here.

5/01/2011 - Despite our best intentions, Aeneas is sometimes forced by marketplace conditions outside our control to raise our rates. Effective May 1, stand-alone line rates have been increased to the following:

Residential Rates

Old Price New Price
Cedar Grove $11.51 $12.65
Big Sandy $11.18 $12.32

 Business Rates

Old Price New Price
Area A $38.24 $42.30
Area B $38.24 $42.30
Area C $42.47 $42.30
Area D $43.88 $44.65
Area E $43.88 $44.65
Cedar Grove $36.49 $42.30
Big Sandy $36.49 $42.30

4/21/2011 - The price for three-way calling as a stand alone feature has been raised to $2.77 per call.

Archived Notifications: 2003-2010

Links:

Contact Tennessee Legislature
TRA Consumer Services
Federal Assistance for Rural Medical Clinics
Federal Assistance for Schools and Libraries

File a Complaint with the TRA

File a Complaint with the Tennessee Division of Consumer Affairs



Contact our staff